IT Service Management (ITSM)
IT Service Management is at the heart of every enterprise acts as a bridge between technology and business. Having an agile yet powerful ITSM suite ensures smooth functioning of the day-to-day activities and critical business functions depending on the nature of the IT Services. ServiceNow being an industry leader in ITSM offers smart solutions that
- Help you to run your IT Service delivery in the way business wants
- Align it with your customer requirements
- Enhances performance and user satisfaction.
IT Operational Management (ITOM)
ServiceNow’s ITOM solution aims at delivering three important aspects for your ITOps team – service visibility (what’s running), service availability (how it’s running), and service agility( what it takes to run it in the best way) . By implementing the ITOM solution, you can gain end-to-end visibility into business services and underlying infrastructure, improve the health of the services, and introduce automation to increase the pace of your service delivery. We can help you to achieve this level of confidence in your infrastructure and application stack.
Discover endless possibilities with Managed Services from Amlnia IT Solutions
Realise your organisation’s potential and better understand your opportunities for growth with the help of our Managed Services team.
We understand the importance of choosing the best Managed Services provider for any organisation, and the role it plays in truly understanding your organisation’s challenges and opportunities. With a wide range of Managed Services for data and performance management solutions, our team is best equipped to help you unleash your potential.
Connecting Servicenow to company wide eco system of tools, helps an individual organisation to gain centralised operations . Speak to us and we will help you to integrate your APM tools ( App Dynamics , DataDog , Dynatrace and many ..) , Azure Active directory , Azure Sentinel , Azure Data lake and any custom database integrations.
Security Operations (SecOps)
Security Operations solution from ServiceNow bridges the gap between security and IT to help you quickly detect, map and resolve threats before it causes a havoc in your infrastructure. We specialise in the area of “ Azure Sentinel integration “ with Secops module while using ServiceNow’s intelligent workflows and automation capabilities, you can improve your security response time and efficiency manifold. Security incident response, vulnerability response and threat intelligence modules help you automatically identify and prioritize incidents to act on them immediately and avoid any service disruptions or potential failures.